New Customers

Due to a high volume of program registrations for spring programs on Friday, February 21, the following measures have been put in place:

From 8:00 a.m. to 9:00 a.m. all use of the website will be suspended. Contact a recreation facility to book a court or drop-in activity reservation.

All users will be placed in the waiting room queue at 8:00 a.m. until registration opens at 9:00 a.m. When registrations opens at 9:00 a.m., users will be randomly placed in line in the queue.

Email confirmation of registration and payment will be delayed and will take several hours to complete.

During busy registration periods, course payments will appear as a credit on your activeOshawa account, and registrations will appear as pending under "My Courses".
If your payment has been processed on your card but does not appear in your account, contact the City of Oshawa at 905-436-3311 or [email protected] for assistance.

You already have an account if you have registered for a course, had a membership, rented a facility, or booked an activity with the City of Oshawa or the OSCC55+ Oshawa Senior Community Centres.

You can:

Select log in to connect to your existing account.
Select reset password to reset your account password or add a password for your activeOshawa account.
Update or confirm the email on your account by emailing [email protected] or calling Service Oshawa at 905-436-3311.

New Customers:

Create your family account by completing the form below for the main contact for the account. The main contact must be 18 years of age or older.
Click Create Account at the bottom of the form to finish creating your account. Confirmation will display that the account has been created, and you will automatically log in to your account.
To add a family member to your account, click on My Groups from a desktop or from a mobile device click the menu drop-down in the top left on the mobile site, select your name and then My Groups. All family members on your account must live at the same address. Do not select Create Account to add family members to your account.

Children should only be added to a family group by their parent or legal guardian(s).

Personal Details

First Name *

Preferred Name

Last Name *

Gender *

Date Of Birth

Age Category *

Day

Month

Year

Contact Details

Email *

Confirm Email *

Mobile Phone

Home Phone *

Work Phone

Communication Preferences

Reminders: Check the box to receive email reminders related to activity on your account (e.g. membership expiring, upcoming pre-authorized membership payment, etc.)

SMS

Phone

Post

Preference

Login Details

Password *

Confirm Password *

Address

Address 1 *

Address 2

City *

Province *

Postal Code *

Country *

Security Check

Type the code you see above

This form may contain personal information as defined under the Municipal Freedom of Information and Protection of Privacy Act. This information is collected under legal authority of the Municipal Act, 2001, S.O. 2001 c.25, as amended. This information will be used and maintained by the City of Oshawa to administer the recreation programs of the City of Oshawa and the Oshawa Senior Community Centres. Questions regarding this collection may be directed to the City’s Information Access and Privacy Officer, City of Oshawa, 50 Centre Street South, Oshawa, Ontario, L1H 3Z7, 905-436-3311.

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