Due to a high volume of program registrations, the following measures will be in effect on November 18 and November 20 for winter program registration:

From 8 a.m. to 9 a.m. all use of the activeOshawa Online will be suspended. Contact a recreation facility to book a court or drop-in activity.

Users will be placed in the waiting room queue at 8 a.m. until registration opens at 9 a.m. At 9:00 a.m., users will be randomly placed in line in the queue.

Email confirmation of registration and payment will be delayed and will take several hours to complete.

During busy registration periods, course payments will appear as a credit on your activeOshawa account, and registrations will appear as pending under "My Courses".

If your payment has been processed on your card but does not appear in your account, contact the City of Oshawa at 905-436-3311 or [email protected] for assistance.